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Getting Around
 Q. Can I travel freely in
Vietnam?
A. Yes,
you can travel freely in Vietnam. There’s some
sensible places ( near the border ) you need
to apply for permission before visitting. You had better
contact our office for any instruction,
or you can book part of the services through our company
like car rental or hotel. The other
you can pay by your self.
Q. Can I ride a motorbike in Vietnam?
A. Yes, you can ride
a motorbike if you have motor bike driving license. You
had better learn about the area before.
Or you can rent our tour guide to go with you.
Q. Is it safe to ride a motorcycle in Vietnam?
A. No,it isn’t
. Many Vietnamese people don’t have proper knowledge
and awareness of the traffic law.
Road condition is bad and dusty. You had better take
a ride on a short segment below 50
km. The rest you can use the car to continue the trip.
Q. Can I drive
a car in Vietnam?
A. Yes, you can.It
is reccommended for you to rent a car in Tourist company
. It’s safe. And you can have thoughful care from
the driver.Tourists who are not used to the traffic in
Vietnam find it difficult to drive.
Q. Is car rental
valued per hour or per kilomettre?
A. Car rental is
valued per km and time. We can provide you exact the
costs on the scheduled itineraries.
Q. What includes
in the car rental?
A. Car rental includes
tax, gas, toll fees, driver’s personal expenses.
Q. What should
I do in order to book tour with Sinh
Café travel?
A. After an agreement
on the tour program and quotation, you confirm your
booking for the tour by paying deposit.
We requires 20% of the total amount as deposit. The
balance will be settled upon your arrival Vietnam.
After receiving it, we proceed all the bookings and
send you final confirmation sooonest.
Further, we could scan all the hotel confirmations
and airtickets to keep your mind on the itineraries
and better understanding.
Q. Is it possible
to stay overnight on boat in Halong bay? Could you please discribe it?
A. Yes, definitely.
The junk have 5- 7 rooms, bathroom ensuite. Each rooms
have twin beds or double bed, fan, toilet, hot water.
Air conditioning in the room is available at your
request. Each junk have dining room and sitting room
( 20 – 30 m2). You can go the the upper bunk
for sightseeing or sunbathing.
We guaratee the hygene and good services on the boat.
Q. Can I go kaying
on Halong Bay?
A. Yes, you can
go kayaking following the 1, 2 or 3 days tours from
Hanoi. We have composite kayaks and professional guide
available.
Q. Can I go kayking
from Catba island?
A. yes, We can
arrange 1 day kayaking and swimming on Lan Ha bay.
Q. Can
you arrange a biking tour in
Vietnam?
A. Yes, we can. It
depends on your demands, we can arrange short biking tour
in and arround Hanoi, Hue, Saigon or biking tour throughout
Vietnam.
We can arrange biking tour guide to go with you. We also
arrange a minibus, if you don’t want to cycle, you
can use the minibus instead.
Q. What
is your bike type?
A. The bikes are
new and nice . They have 21 gears. Any way, you can
bring your own bike with you.
Q. What
is the ability of the tour guide like?
A. Our tour guides
are experienced, with National Certificate from National
Tourism Board.
- Tourguides are always received good feedback from
our customers.
Q. Is there any free
time in the tour ?
A. yes, but not many.
Ussually after dinner. You can request more free time
for shopping.
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Flights
and Tours
Q. How to buy air
tickets to Vietnam?
A. There are many
airlines which have direct flights to Vietnam like:
Vietnam airlines,Air France, American Airlines, Thai
Airway, Japanese airlines, Singapre Airlines, Malaysia
Airlines. Please contact with the airlines agency to
book the airtickets.
Q. How
to book a cheap air tickets to Vietnam?
A. There are many
websitea and airline agencies which provides air ticketting.
You had better study serveral airlines to find the suitable
one.
Q. Can we book
air tickets through Sinh café Travel?
A. Yes, you can book air tickets to Vietnam through our
company and receive airtickets at your country. The
airfare will be higher cause we have to pay for the
fees when issuing the tickets in foreign country. The
best way is to book the air tickets for yourself.
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Food and Drink
Q. What do you serve
if I am a vegetarian?
A. In this case,
please advise us before so that we can order a vegetarian
menu during your trip in Vietnam. Vietnam is famous
for Vegetarian foods, tropical fruits. We are willing
to serve at your taste.
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General
Q. Are there any
restrictions on photography in Vietnam?
A. Yes. Photography
in or near military installations, airports or similar
locations is prohibited. Anyone caught doing so will
have the film, and possibly the camera or camcorder,
confiscated and may be arrested.
Q. Can I buy antiques in Vietnam?
A. A qualified yes.
However, exporting an artefact with cultural significance
requires an official licence. Without a licence, anything
old is liable to be confiscated at the airport.
Q. How can I take
large items home with me – furniture
or paintings, for example?
A. We are also registered
for export and import activities. We will give you an
‘at cost’ quotation, and arrange for the
items to be properly crated and licensed for export.
Q. Are there Internet
facilities in Vietnam?
A. Yes, plenty in
cities and large towns, but not in rural areas. Most
large hotels have internet access, and Internet cafes
are commonplace and cheap.
Q. The artist you took me to was wonderful. I want to give him
a gift. Any ideas?
A. This is a common
query. Rather than make general suggestions, we will
try to suggest something that will be really appreciated,
and purchase it on your behalf, if necessary.
Q. I am from the United
States. Will I face any hostility because of the war?
A. You will be surprised
by the warmth of your reception. We Vietnamese live in
the present and the future – the war is history.
We warmly welcome people from all countries and races.
Q. What is the attitude towards drugs in Vietnam?
A. The law is strict
in Vietnam. The use of illegal narcotics is strictly
forbidden, and dealers and persons caught trafficking,
whether Vietnamese or foreigner, face excecution. Don't
risk it under any circumstances!
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Money
Q. Can I
use a credit card to get cash in Vietnam?
A. Yes, You can withdraw
cash at any ATM in big cities such as: Hanoi, Hochiminh
city, Hue, Hoian, Halong, Haiphong, Danang, Nhatrang,
Buon Ma Thuot , Vung tau, Cantho with commission
Q. Can I
pay by credit card in Vietnam?
A. Yes, You can pay
by credit card with 3% commission for Visa and Master,
4% commission for Amex. You can pay at shops and hotels
in big cities, commercial centre and tourist sites.
Q. What about travellers’
cheques?
A. You can change
into USD or Vietnamese dong with commission from 1%-3%
at the banks in big cities. Travellers’ cheques
can be used to pay for the roomcharge and other tourism
services.
Q. Where can I change my currency
for local currency?
A. You can change your
currency for local currency at the airport, banks, Jewerllery
shops. You should prepare some cash in USD and Euros
( 50- 100 domination) for better exchange rates.
Q. What if I have a lot of local currency left over when I leave?
A. You can change
local currency to the currency you brought in only by
showing the yellow customs slip that you were given
on arrival. The amount must be less than the original.
Q. What is the payment
method for deposit?
A. You can pay by
credit card or bank transfer or you can use the service
of Western Union . Please read our terms and conditions
for more details.
Q. What is the payment
method for the balance ?
A. After paying for deposit,
you can settle the balance at our office in Hanoi or
in Hochiminh city by cash or credit card. Cash ( Euros
or US dollar ) is preferred. Or you can bank transfer
the balance directly to our bank account before travelling
to Vietnam.
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Health
Q. What is the main
difference in the climate of Vietnam and that of my country?
A. Vietnam is both
hot and humid. Combined, they make visitors from temperate
countries sweat profusely. Drinking plenty of water
and good sun protection is essential.
Q. What can I do about jet
lag?
A. Not much, really.
A stop-over en-route, or a rest day on arrival helps.
It’s important to try to sleep and wake according
to local time, even on the aeroplane.
Q. What will happen if there is an emergency?
A. With VietnamOpentour
Sinhtravel, your guide will always have a mobile ‘phone
and a means of summoning immediate assistance. You will
also have direct telephone access Head office.
Q. How will medical
emergencies be dealt with?
A. You will be immediately
taken to the nearest international clinic or hospital
for an immediate examination and appropriate treatment
according to the terms of your insurance.
Q. What if I am hospitalised or become incapacitated?
A. If you have supplied
us with the details of your insurance, we will contact
the company on your behalf and assist in any way we
can.
Q. What should we
do about malaria ?
A. Malaria happens
in the mountainous area. All the hotels in the area
have mosquitoes net. We often oganise tours to the rural
area but there’s no malaria cases. Only local
people have risks to this desease.
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